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Privacy policy


CloudBacko respects your privacy. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. However, CloudBacko may collect and analyse system information from your machine for customer support, troubleshooting, debugging and other software development purposes. In no circumstances shall CloudBacko sell or provide any of these information to any other third parties.

Information Gathered

CloudBacko will gather your name, email, address, and telephone number.

How We Use This Information

CloudBacko will only use your information to:

  • Send you responses and updates
  • Facilitate the support, renewal, and purchase of our products and services
  • Validate your identity

Security Procedure

All sensitive information you send us via the public network will be transmitted in encrypted form through SSL (secured socket layer) to avoid information being exposed to eavesdroppers.

Disclosure by Law

If we are required by law to disclose certain information to local, regional, national or international law enforcement authorities, we will do so.


From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with our product or website.

Your Right Not to Get Any Further Notices

From time-to-time, we notify our users of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please send a private message to "CB.Support.Manager" through our Support Forum. Please be aware that we reserve the right to notify our subscribers of any information that affects the security of our products or services.

Changes to Privacy Policy

If substantial changes have been made to this Privacy Policy, invitation to review new policies will be announced to the public in our Support Forum.