Data Retention Policy

Data retention policy is used to regulate the length of time older versions of deleted files/folders, updated files, or update file permissions/attributes are kept before they are permanently removed from the backup storage. This is typically specified in the number of days, weeks, months, or backup jobs.

When CloudBacko Go performs a backup job it may detect that changes have taken place since the previous backup; files and/or folders may be deleted, updated, or file permission/attributes are updated. These outdated files and/or folders will now be moved from the "data area" to the "retention area", which is similar to a recycle bin. These files, folders, file permissions/attributes are still available for recovery until they are permanently removed from the backup storage.
 

Frequently asked questions

CloudBacko Go uses advanced data deduplication and compression technology to significantly reduce backup data storage and therefore storage costs. This also lowers network utilization and enables faster backup/restore performance. 

Experience significant backup and storage costs savings now. 

For security reasons, we strongly recommended users ensure yu are running the latest version of backup software to ensure backups run smoothly and you are protected from potential vulnerabilities.

A CloudBacko Go subscription offers unlimited software updates, all updates are deployed automatically whenever a new version is available to give you complete peace of mind.

If customers subscribe to a CloudBacko Go backup plan, they are entitled to software updates free of charge. CloudBacko Go will be automatically updated whenever the latest hotfix or version upgrades are available. You will never have to worry about missing any fixes, enhancements, features, or latest security patches that can make your backup software work even better.

You even get online support if you have any questions.

Yes, you can use your own storage based on your needs. CloudBacko Go supports popular cloud storage services such as Amazon S3, Google Cloud Storage, Microsoft Azure, Wasabi, Backblaze etc.

Alternatively, you can use our CloudBacko Drive storage which is powered by Microsoft Azure. Check out our pricing

Get extra phone storage without extra costs.

CloudBacko Mobile app enables you to optimize your mobile phone storage for even more selfies, video, audio and document files. Check out our YouTube video

Testimonials

The backup works very well with our Windows and Exchange solutions. I use cloud backup, which meets all of our needs. I recommend this solution

Eduardo Seixas

Team Lead, ADM
Eduardo Seixas
I have used CloudBacko about 9 years ago, back in 2015 when the product was a stand alone solution that I installed on my server. At that time, this was the greatest piece of backup software. I had all the feature of the expensive backup system and it did a better job. I always looked…

Brian Chow

AIM from Thailand
I have used CloudBacko about 9 years ago, back in 2015 when the product was a stand alone solution that I installed on my server. At that time, this was the greatest piece of backup software. I had all the feature of the expensive backup system and it did a better job. I always looked…

Brian Chow

AIM from Thailand
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"Very flexible backup solution!" Overall: We use it at several sites and recommend it based on our years of use. You can backup files, VMs locally or to your choice of cloud vendors. Pros: The number one attribute of CloudBacko is being able to…

Mark M.

IT Director
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A+ Overall: Overall, we've had a pretty good experience with CloudBacko. They stand behind their product. Pros: It works. It does what they said it would do. Cons: There is nothing that I've heard IT…

Daniel W.

Chief Engineer, Computer Software, 11-50 employees
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"Great software but unreliable on Consumer Grade OneDrive" Overall: I was very impressed with the software and the only reason I no longer use it was the reliability issues I had using OneDrive. The reason I was using the consumer version is that it was for my home…

Paul B.

Project manager, Medical Devices, Self-employed
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Saves my butt!! Overall: When our accounting software update crashed the software AND the data, we were easily able to recover data to before the crash, uninstall the updated accounting software, reinstall the prior version and resume activities without losing more than…

Judith C.

Accountant/business owner, Accounting, 1-10 employees
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